Prós
1. A small but powerful company. 2. You can work really close with executives and senior managers that help you get decisions really quick so you can deliver your work much more efficiently. 2. The online solutions team are the best! They really know the product and always put the customer at the heat of it. We all now a days talk about buzz words such as 'Service Design' and 'Agile' but they really do it without even knowing it. They work directly with the customer and their feedback is extremely valuable.
Contras
1. Project Management was just concerned about telling people what and how to do it, without solid justification. 2. Upper management would tend to say "Be more like him, or be more like her" when 'him' & 'her' were the flavor of the month. 3. They have really good off-shore development teams but it would be ideal if they were in house. Understand about cost saving but quality, communication and speed to production would benefit dearly.