Avaliação de funcionário

  1. 3.0
    Ex-funcionário, menos de um ano

    Não espere reconhecimento.

    Feb 3, 2017 - Analista Programador em São Paulo, São Paulo, São Paulo
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    Visão de mercado da empresa

    Prós

    Líder de mercado e referência em processamento de cartões. Se você for da área de negócios, é aqui que vai aprender. Parece ser boa para programadores Cobol.

    Contras

    Terceirizaram praticamente toda a parte de análise e programação,as condições para a atividade intelectual ficaram muito ruins. O entra e sai de gerentes, faz com que de tempos em tempos,ninguém saiba quem é bom no que,quem faz o que. Não há o costume sequer de se parabenizar por um bom serviço,o mérito só é dado aos gerentes.

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Outras avaliações de funcionários

  1. 5.0
    Funcionário atual, mais de um ano

    Great place to work

    Aug 3, 2021 - Implementation-Conversion Analyst I em Milwaukee, WI
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    Visão de mercado da empresa

    Prós

    Great company culture Lots of opportunities for growth Many areas within the company to learn and explore Good work/life balance depending on role

    Contras

    FIS is a great place to work overall, the company culture is a positive one. Large learning curve, but there are people there to help

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  2. 5.0
    Funcionário atual, mais de um ano

    Great Company

    Jul 22, 2021 - Customer Service II em Little Rock, AR
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    Visão de mercado da empresa

    Prós

    Benefits are great! For Arkansas job market, it is the best job for the money that I’ve had since living here! I think it’s got the support you need as far as supervisors and overall staff in various departments like HR. They promote your success as an individual just as much as they do for your success with staying with them as a company! There is great opportunity as far as overtime and moving around within the company! I Worked from home during covid and it has been a real blessing for me to be able to do that.

    Contras

    It’s a call center so you will be on the phone all day long which is expected but it can get to you some times. Also it’s high turnover-all call centers are-which puts a lot of stress on the current employees when we have gotten short handed. This week we have had 80 waiting calls all week with 30 minute hold times which does make for grumpy customers. The quality scores can be stressful and we don’t see them in a timely manner as the supervisors are just as busy as well. High call volume means supervisors are taking calls as well. Usually I don’t know my quality scores until the end of the month which is a big deal to me as I want to know how I am doing throughout the entire month.

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