Help - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

2,0
6 de nov. de 2024
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Visão de mercado da empresa

Prós

They had overtime sometimes and paid more for it.

Contras

The working environment was hostile and everyone was micro managed. Targets were impossible to achieve.

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Resposta da empresa Firstsource Solutions
1y
Thank you for taking the time to provide your feedback. We’re glad to hear that you appreciated the overtime opportunities and the compensation for your extra effort. However, we are concerned by your comments about the working environment and micro-management. We understand how important it is for employees to feel empowered and supported, and we’ll take your feedback seriously to improve the work culture and set more realistic goals.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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