Not a employee centric organization - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

4,0
27 de mar. de 2025
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Prós

There are no pros in this organization until entire middle management gets change.

Contras

Higher management does a lot for employees. But, middle management's politics make the life hell, of the agents

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Resposta da empresa Firstsource Solutions
1y
Thank you for your feedback! We appreciate your recognition of the efforts made by higher management toward employee well-being. At Firstsource, we are committed to fostering transparency, fairness, and professional growth at all levels. We continuously work towards enhancing leadership effectiveness and ensuring a supportive work environment for all employees.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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