Tech Support - Avaliação de funcionários no cargo de Tech Support na empresa eSSL

The company is great! Work is very easy

The starting pay isn’t the best

ery poor work culture with heavy office politics. Decision-making is often influenced by internal favoritism and involvement of directors’ family members, which negatively impacts employees’ careers and mental well-being. There is little to no focus on employee growth, stability, or work–life balance, and this has caused stress and family-level issues for many employees. Employee benefits are almost non-existent apart from basic lunch. Extreme cost-cutting is visible across all levels, including infrastructure and people management. Despite being in a strong market position due to exclusive OEM hardware partnerships, the organization shows minimal concern for employee satisfaction or long-term retention. The monopoly advantage is prioritized over building a healthy, ethical, and supportive workplace.

trong market presence due to well-established OEM partnerships and reliable hardware products. Good exposure to large-scale deployments and enterprise clients, which can be a learning opportunity early in one’s career. Free lunch is provided, which helps reduce daily expenses.