Prós
Nice office environment, free snacks, and friendly coworkers, plus free shoes and company products as a perk.
Contras
No benefits, no work laptop provided for remote work, and no real growth opportunities. The company frequently hires contractors specifically to avoid unemployment obligations, making job security nonexistent. Very cliquey culture with old millennial energy, and contractors are excluded from company events and culture despite doing the bulk of customer service work. Best suited as a side gig, not a career. Lacks diversity and inclusion for contract staff.