Help your patient's and employees before they all go to walmart - Avaliação de funcionários no cargo de Manager Customer Service na empresa Express Scripts

They push employees to meet numbers everyday. They don't care about customer service any longer. They are into consumerology, but to the employees it means servicing the patient's that built the company. They loose contracts every month due to less and less service. They bring in supervisors and managers rather than promoting from within. There is no longevity here because senior mangement drives everyone out. There is no respect for the staff that keeps the engine running.