Overall a Good Company to have it in my resume - Avaliação de funcionários no cargo de CSA - Customer Service Associate na empresa Firstsource Solutions

Great team support from everyone

Not much pto and policy change

None. Deadful company. Stay away

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.