Good - Avaliação de funcionários no cargo de CSA - Customer Service Associate na empresa Firstsource Solutions

3,0
9 de jan. de 2026
Recomenda
Visão de mercado da empresa

Prós

Good people in the floor, No micromanagement. Best place to start career in international processes.

Contras

Too many metrix to unlock commision, Back to back calls sometimes.

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Resposta da empresa Firstsource Solutions
4mo
Thank you for sharing your feedback! It’s great to hear that you appreciate the supportive environment, approachable people, and the freedom from micromanagement we’re glad you see Firstsource as a great place to start a career in international processes. We also acknowledge your point about the number of metrics and the challenge of handling back-to-back calls, but these are aligned with client and business requirements,

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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