"Great Place to Start Your Career, Room for Growth" - Avaliação de funcionários no cargo de Customer Service Representative (CSR) na empresa Firstsource Solutions

5,0
29 de jan. de 2026
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Prós

Supportive Work Environment Friendly and Approachable Leadership Good benefits package, including health and wellness programs with an understanding management team.

Contras

Growth oppurtunities can be slow or not be clear too much work load with less resources. particularly when adapting to shifts and week off changing quite reqularly every 3weeks

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Resposta da empresa Firstsource Solutions
4mo
Thank you for your thoughtful and detailed feedback. We’re delighted to know you value the supportive work environment, approachable leadership, and comprehensive benefits at Firstsource. We appreciate your recognition of our efforts to create a culture that promotes growth and employee well-being. While shift rotations are a business requirement and workload may vary based on operational needs, we continuously strive to maintain balance and provide the necessary support to our teams.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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