Work life balance is so called thing here - Avaliação de funcionários no cargo de Senior CSA na empresa Firstsource Solutions

1,0
6 de abr. de 2026
Recomenda
Visão de mercado da empresa

Prós

There more you sell the more you earn

Contras

Constant pressure was applied to the agent. They are fully fixed on sales instead of helping for technical support

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Resposta da empresa Firstsource Solutions
2mo
Thank you for your feedback. We’re glad to hear that the performance-based earning structure is a positive aspect of your role. We understand your concerns regarding pressure related to sales targets. Performance expectations are aligned with business objectives; however, we strive to ensure a balanced approach that supports both sales goals and quality customer service, including technical support where required.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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