Not good - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

1,0
18 de ago. de 2020
Recomenda
Visão de mercado da empresa

Prós

Location was in Cardiff bay.

Contras

Targets unreachable. Not much progress. Not flexible on annual leave. Avoidance of work.

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Resposta da empresa Firstsource Solutions
5y
Thank you for sharing your thoughts and to recommend us as an employer. Your experience is not reflective of the supportive work environment we work so hard to provide for our people, and we are concerned. As you will know, all employees are entitled to avail annual leave basis their working pattern using the booking process which is mutually convenient to them and the business. In case of any urgent circumstances, employees can make their request in writing to their Managers and HR team explaining the reasons. We take pride that our management empowers, motivates and supports every single employee in our company, however we also appreciate that working to KPIs and targets isn’t for everyone. Please connect with your HR team to discuss your concerns so they can be addressed. Wishing you a fulfilling career with Firstsource!

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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