Great incentives, poor work/life balance - Avaliação de funcionários no cargo de CSA - Customer Service Associate na empresa Firstsource Solutions

4,0
21 de set. de 2020
Recomenda
Visão de mercado da empresa

Prós

Great incentives, good team leaders, money compensates for the long hours

Contras

Work schedule and workload, no work/life balance

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Resposta da empresa Firstsource Solutions
5y
Thank you for sharing your feedback and for recommending us as an employer. We are delighted to know that our efforts to provide competitive compensation and a supportive work environment for all our employees are well received and valued. We would like to assure you that Firstsource Management is very much committed to creating great employee experience. Employee wellness is our major focus area and there are various initiatives in place which employees could benefit from. The nature of our business is such that the shifts are aligned to suit client requirements. Hence, we support employees by planning and communicating shifts in advance . We hope you took the opportunity to share your schedule-related concerns with your Manager or with someone in the HR team while you were with us. However, we take your feedback sincerely and shall do our best to improve. We wish you the best with your future endeavours.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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