Average call centre experience - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

Thank you for your feedback! We're glad to hear that you appreciate the fixed timings and competitive compensation. Regarding the strict timing policies, these are in place to meet business requirements and ensure smooth operations. We also understand the need for flexibility and strive to create a balanced work environment. Our schedules are designed to maintain structure, but we’re always open to exploring ways to enhance the employee experience.