Prós
The team is genuinely collaborative, supportive, and focused on delivering real value to customers. Leadership is transparent and open to feedback, and there’s a strong culture of ownership and accountability. What I appreciate most is the trust given to Customer Success to build meaningful relationships and drive impact. The product continues to evolve, and it’s exciting to be part of a company that truly cares about helping teams improve their processes. Overall really a great place to grow and work with talented people who care about what they do.
Contras
Professional development. There have not been as many structured learning opportunities or clear growth paths as I would have liked. The company is aware of this and has been taking steps to address it by introducing courses and more development resources which is a great move in the right direction.