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      Service Management Group

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      Avaliações da empresa Service Management Group

      Company going through changes - Avaliação de funcionários no cargo de Funcionário(a) sigiloso(a) na empresa Service Management Group

      4,0
      24 de fev. de 2026
      Funcionário(a) sigiloso(a)
      Recomenda
      Visão de mercado da empresa

      Prós

      100% remote work, and people are generally very collaborative.

      Contras

      It is not a stable environment. Leadership and teams change frequently, and they are losing many customers to the competition.

      Confira outras avaliações da empresa Service Management Group

      5,0
      8 de abr. de 2026
      Support engineer
      Recomenda
      Visão de mercado da empresa

      Prós

      The team is very supportive and always willing to help troubleshoot complex issues.

      Contras

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2,0
      11 de abr. de 2026
      Senior csm
      Recomenda
      Visão de mercado da empresa

      Prós

      Unlimited PTO Interesting clients Work from home Average pay

      Contras

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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