Fui entrevistado pela AT&T (Oklahoma City, OK) em nov. de 2010
Entrevista
Answered ad for customer service rep- one week later did phone interview, one week awards did test, a week afte did a test. About 3 weeks later started class as I was hired.
Perguntas de entrevista [1]
Pergunta 1
Name a time when you went above and beyond to make a customsrs experience excetional
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Fiz uma entrevista na empresa AT&T (Birmingham, AL).
Entrevista
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations