Perguntas de entrevista de vagas de Customer Service Representative (CSR) da empresa Advanced Call Center Technologies

Interview with a recruiter where they really lead you to the answers. Ask to take a typing test and a 2nd interview with a supervisor, They desperately needed people so after the typing test they cancelled the 2nd interview and hired immediately

Disheartening & disorganized and Unprofessional Experience at ACT Technologies. On Thursday, 17th October, I attended an assessment and interview process at ACT Technologies. While the assessments were completed by midday, delays caused by "slow systems" kept us waiting for results until 3 PM. There was poor communication throughout. The recruiter told me she couldn't see my results at all then only to find out the results were there just that there was a section of the assessment I did not complete due to not hearing the instructions properly, I passed the 1st session of the assessment for customer service. I clicked one link and completed it instead of doing both links. I was given the option to complete the assessment that day or return on Monday withe the rest of the candidates I was with. I chose to return on Monday but again faced disorganization. Despite finishing the assessment without problems, I was left waiting for hours with no updates. Candidates from Thursday were interviewed, but I was ignored. It felt chaotic, with recruiters seeming unaware of who needed interviews. I overheard a conversation with the recruiter\team leader speaking amongst themselves that someone failed, and I felt it referred to me, yet I was never given any feedback. The entire experience was disheartening—poor communication, lack of organization, and the financial burden of having to return multiple times left me defeated. Recruiters never considered that I was advised to come back and finish up just like the same candidates I was with last week Thursday who were already sorted for the day In the end, I felt completely defeated. The process was chaotic, communication was poor, and the time management was terrible. ACT Technologies needs to seriously improve its organization, and respect for candidates who use their last money for job hunting hoping for greener pastures, and should work on effective communication. IT IS SAD HOW I WASTED THE LAST MONEY THAT I BORROWED IN HOPES OF GREENER PASTURES ONLY TO BE TOLD TO COME BACK THE FOLLOWING DAY, WHICH WAS GONNA BE THE 3RD TIME IF I WENT BACK TODAY, WITH WHAT MONEY THOUGH??? NOW I'M LEFT WITH SKOLODO’S!! WHAT A HORRIFIC EXPERIENCE THE WAY I WAS LOOKING FORWARD TO WORKING AT THAT PLACE, I AM SO BROKEN! I NEVER GOT INTERVIWED