O processo levou 1 dia. Fui entrevistado pela American Express (West Valley City, UT) em ago. de 2009
Entrevista
the interview was not so different from other customer service interview as along as asking personal experience Interview question. They ask your behavior side of the question and the ethical relation questions however, they did not ask anything else other than those. In terms of technical questions or logical based analytic questions were not asked.
Perguntas de entrevista [2]
Pergunta 1
What would you describe most important value that is needed for you to be successful in this position?
WOuld you ever bend a company policy to satisfy the very important client because it seems to be the most beneficial to the company and the client at any specific situation?
had three steps. interview with recruiter then had to come in and interview with performance based questions followed that up with a role play sesh. You then had to go on the website confirm everything is correct. then drug test and background check
Not good, they just asked star based behavioural questions and it sucks to remember the pattern . They should change the interview process /pattern.. and also I don’t think they know how to hire a person, shame on them
Fiz uma entrevista na empresa American Express (Toronto, ON).
Entrevista
first interview- behavioral round with talent acquisition on teams
second interview-in person with 2 team leads, 5 behavioral question and scenario based
2 assessments for language and other types of assesments
Perguntas de entrevista [1]
Pergunta 1
how would you handle a caller who asked you to do something against procedures