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      Asana

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      Buscas relacionadas: Avaliações da empresa Asana | Vagas da empresa Asana | Salários da empresa Asana | Benefícios da empresa Asana
      Entrevistas da empresa AsanaEntrevistas do cargo de Customer Success da empresa AsanaEntrevista da empresa Asana


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      Entrevista para Customer Success

      20 de out. de 2019
      Candidato(a) sigiloso(a) à entrevista
      San Francisco, CA
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 3 semanas. Fui entrevistado pela Asana (San Francisco, CA) em ago. de 2019

      Entrevista

      I had a recruiter screening call, a virtual meeting with the hiring manager, then a half day onsite. I never heard back from them after I had three separate people tell me that I should expect to hear from them the next day. Not even a canned no email.

      Perguntas de entrevista [1]

      Pergunta 1

      There was a mock presentation, where a prompt was given for a new customer.
      1 resposta
      2
      avatar
      Resposta da empresa Asana
      6y
      We appreciate you sharing your experience with us. We’re sorry to hear that your experience was not of the quality you expected. Thank you for taking the time to interview with us.

      Outras avaliações de entrevista de vagas de Customer Success da empresa Asana

      Entrevista para Customer Success

      26 de jun. de 2020
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Asana em jun. de 2020

      Entrevista

      My interview with Asana was unprofessional, impolite and lacked communication. First, the recruiter cancelled on me. The initial phone screen the recruiter cancelled with no prior notice, no-call and no show. A different recruiter later emailed me, apologized, and informed me that the original recruiter was busy and we would have to reschedule. For a task management software company, this is quite appalling. I am empathetic to critical life events but the recruiter stated that they were busy and that’s why they missed my initial phone screen. During the interview, the recruiter seemed involved in other tasks. I was asked standard questions and the recruiter was ready to move to the next round. I interviewed well and the recruiter seemed to be impressed with my background and experience. Unfortunately, I did not progress despite my history and qualifications. I have interviewed numerous candidates and worked in recruiting before so I am well versed in recruiting operations. In retrospective, the whole process seemed like a courtesy interview. I know this is a great company but I have never been treated so poorly in my professional career. I truly enjoy working with your products and will continue to work with your products. My hope is that a hiring director sees this, fully addresses the situation (of this case and similar complaints), and takes actionable steps to improve the interviewing and on-boarding process for potential candidates. People are your greatest asset so be kind to them and mindful of their time.

      Perguntas de entrevista [1]

      Pergunta 1

      How do you navigate ambiguity when processes are not clearly defined?
      1 resposta
      3
      avatar
      Resposta da empresa Asana
      5y
      We really appreciate your feedback. Candidate experience is very important to us, and we are committed to ensuring a positive interview process. We value your time and appreciate you taking the time to interview with us. We apologize that your interview experience and interactions were not of the quality you expected, and we’ll do our part to correct this moving forward.

      Entrevista para Customer Success

      1 de mar. de 2017
      Candidato(a) sigiloso(a) à entrevista
      San Francisco, CA
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Asana (San Francisco, CA).

      Entrevista

      Scheduling happened quickly, which was good for keeping the process short (a couple of weeks). Coming in person was an interesting experience. Some of the interviewers were stiff, asking question after question without any friendly conversation or input. Other interviewers were friendly, but didn't provide specific detail or insight into what the role would actually entail, as it was a newer role. Everyone seems to be doing their own thing in terms of work processes. Didn't get the strong sense of community or passion that I read about in Glassdoor reviews. Didn't end up receiving an offer, which I expected, because I originally applied for a midlevel role that got filled while I was interviewing, and was told to apply for a higher level role I wasn't really qualified for. Ended up being told that I wasn't close enough to the role's hiring needs, unsurprisingly. As I invested in learning in the product and taking an entire day off work for this interview, I would encourage the hiring team to be more aware of the team's hiring needs against candidate qualifications before interviewing candidates and having them invest that extra time and energy.

      Perguntas de entrevista [1]

      Pergunta 1

      How would you engage users when navigating a larger corporate team? How would you manage lack of communication from a company rep? What is important to you for your growth in your next role?
      Responder à pergunta
      7
      avatar
      Resposta da empresa Asana
      9y
      Thank you for your feedback, it is very much appreciated. We're sorry to hear you had a negative experience and have shared your review with the team. It's a great reminder that as we continue to grow at a rapid rate, it's more important than ever that we be mindful of our candidates' time. Thank you again for taking the time to provide us with feedback, and best of luck in your search.

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