Interview Experience: The interview itself went really well and felt positive, but the shadowing experience afterward raised concerns. During shadowing, I was left alone at the front desk without guidance, which did not feel appropriate for a candidate observing the role. The tone from the interviewer also felt noticeably different from the interview, much colder and less supportive. Communication: I was told I would hear back within a week, but several weeks passed without any follow-up or update, even though I tried calling and left a voicemail requesting an update. Compensation & Schedule: The role involved long workdays, occasional Saturdays, and very limited PTO (approximately one week per year for new hires), which may not suit everyone.