Perguntas de entrevista de vaga de Customer Service Representative da BP

Atualizado em 25 de jun 2021

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24 de mais de 1,2 mil entrevistas encontradas

Entrevistas da BP

Experiência
Positiva75%
Negativa8%
Neutra17%
Como conseguir uma entrevista
Candidatura online88%
Recrutador8%
Indicação de funcionário4%
Dificuldade
2,4
Média
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Entrevistas para as principais vagas da BP

BP

Funcionário confidencial

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado na BP

Entrevista

After applying, first step is to submit video recorded interview and after few days there will face to face interview. If you will be selected, you will get offer letter same day or next day.

Perguntas da entrevista
  • How you will be best fit for this role?
    1 resposta
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BP

Candidato sigiloso de entrevista em Perth, Austrália Ocidental

Nenhuma oferta
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela BP (Perth, Austrália Ocidental) em jun 2020

Entrevista

I applied online for a Customer Service Representative role at BP. two weeks later I got an invitation for a video interview. I was shown a promotional video about BP and what it’s like to work there.

Perguntas da entrevista
4 pessoas acharam esta entrevista útil

BP

Candidato sigiloso de entrevista em Perth, Austrália Ocidental

Nenhuma oferta
Experiência positiva
Entrevista fácil
Candidatura

Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela BP (Perth, Austrália Ocidental) em dez 2019

Entrevista

Was called for a video interview soon after applying. There are 5 questions out of 2 were availability ones. After two days I got mail I was not short listed.

Perguntas da entrevista
  • - Introduce ourselves and explain why am I fit for this job
  • If a customer came back telling that the coffee just bought from our store is cold. At the same time another customer came for paying the fuel bill. What you will do
  • You see a customer talking on the phone while fueling. There is a signage telling not to do that. What you will do
50 pessoas acharam esta entrevista útil

BP

Funcionário sigiloso em Perth, Austrália Ocidental

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela BP (Perth, Austrália Ocidental) em jul 2019

Entrevista

it took me a month to wait, then did a video interview, followed by one on one interview with the store manager, then was offered the job the next day. Started training after a week.

Perguntas da entrevista
17 pessoas acharam esta entrevista útil

BP

Funcionário sigiloso em North Shore

Oferta aceita
Experiência negativa
Entrevista difícil
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela BP (North Shore) em jul 2019

Entrevista

Awful - I had two managers interviewing me, and they were both obnoxious and arrogant. I later found out that manager I was going to work for was a trainee manager - which made it even worse.

Perguntas da entrevista
  • What I would do if there was a BP "emergency"?
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BP

Candidato sigiloso de entrevista em Toowoomba

Nenhuma oferta
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. Fui entrevistado pela BP (Toowoomba) em abr 2019

Entrevista

I had applied online and received an email with an interview invitation. I booked a date online and got a booking confirmation mail. At the beginning of my interview, the store manager gave me an orange front vest and took me a tour in the shop and showed me different parts of the shop and ask me if I have any health condition that restricts me from manual handling works like lifting more than 6 kgs and other manual works. Then we went back to the staff room and met the line manager. The store manager then took my visa details and tell me to fill up my passport and visa number. After that, the questionnaire started. They had so many questions. The store manager was asking me the questions and the line manager was takings notes. The whole process took about 30 minutes. After a mountain of questions, they said they would let me know by the end of the week, The area manager walks me through the door. Both of the managers were very friendly and lively.

Perguntas da entrevista
5 pessoas acharam esta entrevista útil

BP

Funcionário sigiloso em Sydney

Oferta aceita
Experiência neutra
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado na BP (Sydney)

Entrevista

Took about 45 minutes to complete it. Questions were asked about previous roles. I used the STAR technique to answer them. Most were basic interview questions like panicking or stressful situations, difficult customer, strengths, weaknesses etc.

Perguntas da entrevista
1 pessoa achou esta entrevista útil

BP

Candidato sigiloso de entrevista em Melbourne

Oferta recusada
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela BP (Melbourne) em nov 2018

Entrevista

Applied online. Video interview. Why BP, tell us about a time you've dealt with a difficult customer. Scenario based question re what to do if someone is filing petrol while on their phone. In person interview with generic customer service questions and scenario based questions

Perguntas da entrevista
2 pessoas acharam esta entrevista útil

BP

Funcionário sigiloso em Sydney

Oferta aceita
Experiência positiva
Entrevista fácil
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela BP (Sydney) em out 2018

Entrevista

Apply online, did a recorded video interview and a face to face interview. Very easy process. All up it was less that 2 weeks from applying to receiving the offer and maybe a week from accepting offer and starting.

Perguntas da entrevista
3 pessoas acharam esta entrevista útil

BP

Funcionário confidencial

Oferta aceita
Experiência positiva
Entrevista fácil
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela BP em out 2018

Entrevista

Initial online video submission. Had to wait for about a week after that. Followed by in-person interview. Reviewed my CV and asked questions about the content. Very respectful and relaxed. Did not make me feel nervous or anything.

Perguntas da entrevista
  • Asked about my relevant work experience, if any. This did not affect the outcome. They were willing to support and train me since I had no retail experience.
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