Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Charles Schwab (Westlake, TX) em fev. de 2017
Entrevista
I applied for the Financial Consultant Academy program they offer. My app was reviewed fairly quickly, then i was asked to complete a roughly 30 minute online questionnaire and then was contacted a few days later to set up a phone interview for the following week. I heard back a week later.
Perguntas de entrevista [1]
Pergunta 1
Describe in detail a situation where you dealt with an unhappy customer and how you dealt with it and the results. (Asked multiple follow up questions & asked what would you have done if...etc.)
Candidatei-me online. O processo levou 2 dias. Fiz uma entrevista na empresa Charles Schwab (Austin, TX).
Entrevista
The process consisted of a 30-40 minute phone screen with a Talent Manager. Once they determine your positive qualification, you have a video interview with 2 senior managers. The whole process was thorough & professional.
Perguntas de entrevista [1]
Pergunta 1
Describe how you handled a difficult situation with a customer and a co-worker.
Candidatei-me por indicação de um funcionário. O processo levou 4 semanas. Fiz uma entrevista na empresa Charles Schwab.
Entrevista
It was a multi-stage process. I talked to the initial screener after my application was accepted for about 20 minutes and it was simply background information. This was followed up by a second phone call with talent acquisition. This was a 40 minute phone conversation that was a bit more detailed with more background and behavioral questions. After passing this stage, I was asked to come in for a test of my math and logic skills. The logic is similar to GMAT and LSAT logical reasoning questions, and the math is fairly standard. Naturally, the question topics contain information about portfolio, bond, and share values. The whole thing takes about 90 minutes. Upon passage of this stage, I was scheduled to meet with two managers of the CS&S division. This was the most daunting of all as there are two people asking only behavioral questions that require citing specific examples. Speaking in generalities does not win any points. I am proud to say I made it and received an offer. I was impressed by everyone and the culture of the company is apparent. Throughout the entire process, the communication was straightforward and honest. This is a company that takes hiring the right people seriously. It genuinely cares about and respects people.
Perguntas de entrevista [1]
Pergunta 1
Tell us about a time that required a lot of patience?
