Relaxing atmosphere, very professional approach, manner and demeanor by the interviewer. The interview site was in a function room of a hotel in Sta. Rosa, Laguna, PHilippines, The place has great ambiance, very relaxing atmosphere with free-flowing coffee or tea, several choices of fruit juice, and carton-packed meal (heavy snack or lunch), which really made up for the 3 hours' commute from applicant's residence to the interview site. The waiting time, however, was quite long (average 30 mins) before applicant was called up for the 1st interview.

Describe a time when you used customer service to solve the customers problem. And what what's the customers out come. Describe a time you had to do a task you were not familiar with