Lots of random soft-skills questions. Unprofessional: made gay jokes during the interview. Every manager involved wanted to have some interview time with me, which dragged out the interview process. They'll spring some technical questions on you, but they're not too bad. The key to this interview was knowing how to multi-task and prioritise support requests effectively within technical customer service situations. They prefer effective communication to raw technical skills, and this is reflected within the interview content. You should be willing to tell a funny story or two.