Candidatei-me online. Fui entrevistado pela Currys (Littlehampton, England) em mar. de 2016
Entrevista
Filled out an application form online and then about a week later I received a call from the store manager which wanted to go through a telephone interview which involved pretty basic questions and lasted about 5 minutes. The manager then offered me an interview which I attended and was once again, pretty basic questions about customer service and past experience. The manager then asked me to come back for a trial which involved selling something chosen by you to a team leader. So I chose an iPad and went through the differences between the iPad and other tablets. All went well and got offered the job when I completed the trial.
Briefly talk about skills in upselling and sales pitches with customers. They are more interested in upselling insurances and add-on products/services. Technical knowledge on products is not necessary, they will ask you about your ability to hit targets and KPIs every month.
Perguntas de entrevista [1]
Pergunta 1
You will be walked onto the shop floor, and you will be asked to try to sell a product to the interviewer on the shop floor.
first interview quite easy-going, then if successful, called back for a second interview with the manager. Asked pretty much the same questions plus some that seemed irrelevant that you can't really elaborate on
Candidatei-me online. Fui entrevistado pela Currys (Reading, Inglaterra) em out. de 2024
Entrevista
got a call to set up an interview date, when I went in the managers were really nice and asked me scenario based questions. after 15 minutes they told me to choose a product and create a scenario for a family friend that might need it and why I chose that specific product for their issue. they took a copy of my passport and national insurance number.
Perguntas de entrevista [1]
Pergunta 1
what would you do if a customer was being very difficult?