There are three interviews. The first is a phone interview. They ask you basic questions about sales. When did you deal with a difficult customers. How did you overcome an objection. Offered another interview on the spot in person at the area hq Second interview at hq: tell me about a difficult customer again. are you a leader? have you ever had to compete for something and you won. what is the best way to deal with an irate customer? Third interview at the brach you'd work at. I met with the area and assistant branch manager. They asked more similar questions. When did you forgo something you wanted to do to get something important done. talk about when you worked as a group and succeeded. talk about a time you had to discipline a group member. talk about a sale you did not make and what you could have done differently to get the sale. I was given an offer an hour later. MAKE SURE YOU ASK QUESTIONS. they seem to respect that. be conversational and friendly. if you are reasonably intelligent and have relevant sales experience you know how to talk about, you should be fine. im not genius and not the world's greatest salesman. be confident.