5y
Thank you for leaving a review. First off, we want to apologize for the negative experience that you had during the interview process. Candidate experience is very important to us so please know that we had no intention for causing confusion during your interview process. We are currently taking active steps to build out SLAs throughout our recruitment process. We are also working to train our recruiting team along with our agencies to improve our recruiting process. We have notified our third party agencies to meet our service level agreements. However, it is unacceptable to receive an email addressing another name. We recently changed ATS and will be looking into this further. Again, we deeply apologize for the experience you had during the interview process and appreciate the feedback.