Explain the difference between TCP and UDP. How do you troubleshoot a PC that won’t boot? What steps would you take if a user reports slow network performance? Describe the process of joining a computer to a domain. What is DNS and why is it important? How do you handle a printer that is not responding on the network? Explain the difference between Active Directory and LDAP. What is the purpose of Group Policy in Windows environments? How do you reset a forgotten Windows password? What is the difference between RAID 0, RAID 1, and RAID 5?