The first round is a phone call with the HR in LA office, asking about my background, why Flexport, etc. Two weeks later I went for the second round interview and met 5 interviewers, from associates to VP. Each went for half an hour and had different questions/cases on me. The questions are overall not difficult if you have experience in scm/ops. The interview lasted for 2+ hours, I was tired when I met the last person. Overall I feel I'm doing OK and one of the manager was quite positive about me joining the company. So I'm a bit surprised to receive the email with a No. The HR also explained why I was rejected, and I was surprised again that it was because I failed the case with that manager. I can feel they want to find the best person so they have a pretty high standard, which is definitely reasonable. The recruiting process is well organized and smooth, everyone is friendly and energetic and pretty young. Good luck to the future candidates.

there were three stages: a regular interview with questions such as telling the interviewer about yourself and some STAR style questions, a case study interview surrounding dealing with an unhappy client/losing client’s supplies, and an interview which surrounded questions on drive and resilience.