Same as other posters: Applied online, received an email a week later inviting me to call and set up a phone interview. The interview was exactly as described by other posters here, and I was glad I did some background research and was prepared for the questions. At the end of the first telephone interview, I was told that they would like to proceed with the second interview and that someone would call me by the end of the business day to set that up. The person called me 5 minutes later and we set up the second interview. Had the second interview yesterday. Same format but more in-depth. Now waiting to hear back about the next step. Have been told that I would be contacted either way in 3-5 days. I did lots (lots!) of background research before these interviews, including reading many of the bestselling books written by people associated with the company (Tom Rath etc) or published by their own press. Other than that, just be yourself. It's all about fit. Having done an immense amount of background research and been through the first two interviews, I feel a really good fit between myself and the organization, so it will be very interesting to see if they agree with this. While I would be dissapointed if not offered a position, the process thus far (including the books I have read!) has been highly stimulating and an excellent learning experience. Let's see : )