Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Geek Squad (Poughkeepsie, NY) em out. de 2017
Entrevista
I was asked a multitude of different customer service based questions and how I would fair in certain scenarios. Little to no technical knowledge was needed during the interview process besides myself interjecting some tech-based solutions that I've experienced or learned throughout the years.
Perguntas de entrevista [1]
Pergunta 1
Q: What was an experience in which you had to deal with a difficult customer/client? How did you deal with the client?
Fiz uma entrevista na empresa Geek Squad (Saint Louis, MO).
Entrevista
Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.
Perguntas de entrevista [1]
Pergunta 1
Name a time where you had a customer with an attitude and how did you resolve it?
Fiz uma entrevista na empresa Geek Squad (Fullerton, CA).
Entrevista
Very laid back, what do I do for fun, have you worked with customers before, what was my availability like? Have you worked with windows computers before. The manager was nice, has been there for a while.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Geek Squad (Dallas, TX) em jul. de 2022
Entrevista
Interview was fairly easy. Most of it was behavioral questions. Usually a 2-interview process. They may ask you limited technology questions but nothing more than consumer-level knowledge as a consultant.
Perguntas de entrevista [1]
Pergunta 1
"What would you couldn't speak the same language as the customer", "What is your favorite piece of technology and why", "What would you do if you had a task that was supposed to be done and your shift was already ending"
