Perguntas de entrevista de vaga de Technical Support Engineer da Genesys

Atualizado em Sep 11, 2019

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10 de mais de 383 entrevistas encontradas

Entrevistas da Genesys

Experiência
Positiva70%
Negativa10%
Neutra20%
Como conseguir uma entrevista
Recrutador40%
Pessoalmente30%
Candidatura online20%
Dificuldade
3.5
Média
DifícilMédiaFácil

Genesys

Candidato sigiloso de entrevista em Londres, Inglaterra, Inglaterra

Nenhuma oferta
Experiência negativa
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Genesys (Londres, Inglaterra, Inglaterra) em Nov 2018

Entrevista

- Phone interview prior with quick technical/telephony skills and background to the 2nd stage conducted face to face - 2nd stage interview involves list of networking (TCP, UDP, etc.) and IT (DNS, Database, OS, etc.) and Telephony (SIP, RTP, etc.) questions and to assess general problem troubleshooting skills in given scenarios Interview experience: - Technical part of the interview was good and comfortable, but the later stage with the higher management/director was pretty unnerving and awkward, he had a rather dismissive and negative attitude right from the start and was rude with his implications and general attitude towards my . He looked set on aiming to derail my chance on the position and due to this overall negativity I felt quite uncomfortable carrying on the interview with him and I felt it horribly affected how the interview went further on and not getting positive result.

Perguntas da entrevista
  • Q: -Definition of DNS function, Database, differences between TCP and UDP - Description of SIP call messages flow - etc.
    Responder à pergunta
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Genesys

Funcionário confidencial

Oferta aceita
Experiência positiva
Entrevista difícil
Candidatura

Candidatei-me por meio de um recrutador. O processo levou 3 semanas. Fui entrevistado pela Genesys em Jun 2018

Entrevista

You'll receive a phone call interview If you pass it, follow up by face to face interview Lastly, the result. The person who interview me are friendly and makes me feel more comfortable during the interview session.

Perguntas da entrevista
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Genesys

Funcionário sigiloso em Manila,

Oferta aceita
Experiência neutra
Entrevista difícil
Candidatura

Candidatei-me pessoalmente. O processo levou 3 semanas. Fui entrevistado pela Genesys (Manila, ) em Mar 2018

Entrevista

I applied thru Open house, lots of people walked in and submitted their resumes. Process took the whole day as there were a large number of applicants, had to go back for another day for HR interview. had to wait 2-3 weeks for Job Offer

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Genesys

Funcionário sigiloso em Manila,

Oferta aceita
Experiência positiva
Entrevista difícil
Candidatura

Candidatei-me por meio de um recrutador. O processo levou 4 dias. Fui entrevistado pela Genesys (Manila, ) em Mar 2018

Entrevista

STEPS 1. Recruitment Team (Phone/In Office) 2. Functional Manager with Tech Analyst/Panel 3. Technical Manager 4. Human Resource Officers ----- It was fast and fluid from recruitment team to hiring manager with clear understanding for the process. They are very accommodating and everything seems to be relaxed while waiting in the front desk.

Perguntas da entrevista
  • What are OSI layers? And, how are you able to troubleshoot and provide guidance to resolve or assess the reported issue?
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Genesys

Candidato sigiloso de entrevista em Dallas, TX

Nenhuma oferta
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me por meio de um recrutador. O processo levou 2 dias. Fui entrevistado pela Genesys (Dallas, TX) em Jan 2018

Entrevista

I applied online. The process took 5 weeks. I interviewed thru recruiter. After first call and check my experience. i got another call from Support team and they ask more question deeply about specific components specially SIP server.

Perguntas da entrevista
4 pessoas acharam esta entrevista útil

Genesys

Candidato sigiloso à entrevista

Nenhuma oferta
Experiência neutra
Entrevista normal
Candidatura

Candidatei-me online. O processo levou 5 semanas. Fui entrevistado na Genesys

Entrevista

HR, Technical and Behavioural I think for this role though they are looking for a person having good social skills rather than technical skills. Prepare for questions about conflict at work or customer and other scenarios even if you haven't experienced office drama before.

Perguntas da entrevista
6 pessoas acharam esta entrevista útil

Genesys

Funcionário sigiloso em Manila,

Oferta aceita
Experiência positiva
Entrevista difícil
Candidatura

Candidatei-me pessoalmente. Fui entrevistado pela Genesys (Manila, ) em May 2017

Entrevista

You go to Initial ( background check ), then technical and Behavioral interview , then Finally the HR interview ( background and Compensation&benefits ) . Once you passed all 3 stages , they will give a call for job offer.

Perguntas da entrevista
3 pessoas acharam esta entrevista útil

Genesys

Funcionário sigiloso em Manila,

Oferta aceita
Experiência positiva
Entrevista difícil
Candidatura

Candidatei-me pessoalmente. Fui entrevistado pela Genesys (Manila, ) em Apr 2017

Entrevista

The Interview process was intense, you will be gauged for your technical skill presented on your resume. Your attitude towards work will also be gauged. I think they are more focus on the applicants attitude rather than skill. Because a person that has a high motivational personality is in my opinion safer to invest on, rather than having an employee who has attitude issues.

Perguntas da entrevista
4 pessoas acharam esta entrevista útil

Genesys

Funcionário sigiloso em Manila,

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me por indicação de um funcionário Fui entrevistado pela Genesys (Manila, ) em Apr 2017

Entrevista

No time pressure and no hassle interview. You feel relaxed during the process. Interview environment is well prepared. Interviewer is very polite and very accommodating. Interviewer explain the job related topics so you will understand your work.

Perguntas da entrevista
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Genesys

Funcionário sigiloso em Kiev

Oferta aceita
Experiência positiva
Entrevista normal
Candidatura

Candidatei-me por meio de um recrutador. O processo levou 2 semanas. Fui entrevistado pela Genesys (Kiev) em Mar 2015

Entrevista

Interview wasn't hard. They ask you pretty much standard questions. Usually, two engineers interview you, and they want to find out the way you'll resolve some technical issues - as this will be your job.

Perguntas da entrevista
  • If the database returned a response for one SQL request in 2-3sec, and next day the response to the same SQL request is returned in only 30min - how would you investigate the issue?
  • What is the port which is used for SIP (DNS, DHCP, HTTP, HTTPS etc)?
  • How does the DNS work?
2 pessoas acharam esta entrevista útil
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