switch and bait and not only do they do it with agents but customers too. I would avoid them at all costs. Management is terrible and if you arent a favorite their then you wont make it far.

Joined a video call with about 50 other individuals and learned about the company and opportunity. Then, directed to a individual break out session with an interviewer. Additional information was provided about the role, day to day responsibilities and organization/department structure. It was also emphasized that this was a captive benefits opportunity.