Brief phone interview, additional application on company site. Very straight forward and easy to navigate. The individual was easy to talk to and answered my questions completely. Follow up is straight forward as well - interviewer shared direct phone number and email address.

Entailed a 15 minute phone call with the regional manager. Basically a "get to know you". But because of the nature of the job (you are not paid unless you place exchange students with families) I'm sure they let anyone willing to work for next to nothing come on board