Thank you for sharing your feedback. The points raised are not reflective of the experience we expect our candidates to have. Our interview process is two-way and designed to get to know you better, as well as giving you the opportunity to find out a little more about us and about the role. Successful candidates are invited to complete the paperwork needed to ensure that they’re paid correctly and on time. Customer care, compliance and professionalism are at the heart of what we do. The training that follows a successful interview is critical to supporting our new employees and to ensuring our customers receive the standards of care they need and expect. Please contact us at recruitment@helpinghands.co.uk so that we can understand and look into your specific concerns fully.