Pergunta de entrevista da empresa Hilton Garden Inn

How do you avoid telling a hotel no, even if the answer is no?

Resposta da entrevista

Sigiloso

9 de set. de 2016

You always try your hardest to accommodate the best you can to the guest's needs, even if it isn't exactly possible to give them what they specifically asked for. Make suggestions, and go out of your way to ensure the guest that they will be satisfied with other options.