How do you handle conflicting feedback from stakeholders, developers, and users during the design process?
Sigiloso
Conflicting feedback is a natural part of the design process, and I approach it with a structured mindset. First, I try to understand the reasoning behind each perspective—users provide insights based on experience, stakeholders focus on business goals, and developers consider technical feasibility. I prioritize feedback by aligning it with the project’s core objectives and user needs. If user feedback suggests friction in usability, that typically takes priority. If a stakeholder’s request might compromise usability, I try to reframe the solution—offering alternatives that meet business goals without hurting the user experience. For example, in a past project, stakeholders wanted to add multiple CTAs on a landing page, while user testing showed it overwhelmed users. I presented A/B testing data, showing how fewer, clearer CTAs improved conversions. This helped build alignment around a more user-focused solution. Ultimately, I believe in open communication, data-backed reasoning, and collaboration to navigate conflicting input and arrive at a balanced, effective design.