O processo levou 1 dia. Fui entrevistado pela IBM (Montreal, QC) em ago. de 2011
Entrevista
basic computer knowledge questions:
1) what does USB stand for?
2) how do you access network settings?
3) when an application stops working, which combination of buttons do you press? cntrl + alt + del
other very easy questions.
the interview was pretty basic as well..
why do you want this position?
how would your previous experience help you in this position?
please go through your cv / introduce yourself...
Outras avaliações de entrevista de vagas de Technical Support da empresa IBM
Over the phone interview in English
Then another one in Turkish ( the employer who did the interview was a native speaker and he was a kind person )
Then last one wasn't an interview...only i was asked 2 questions in English about language qualifications I guess...other than that it was negotiations and explaining work hours
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela IBM (São Paulo, SP) em jun. de 2024
Entrevista
O processo foi bem tranquilo, primeiro uma entrevista com o time de RH, depois uma entrevista com o gestor da área e por fim, uma entrevista técnica em inglês. Todos muito pacientes e prestativos ao longo do processo.
Perguntas de entrevista [1]
Pergunta 1
Perguntas técnicas sobre troubleshooting, SLA, gerenciamento de tickets, etc
Candidatei-me online. Fiz uma entrevista na empresa IBM (Hortolândia).
Entrevista
Simple techinical test, consisting in the workers simulating and user support interaction in the user internet was not working and they wanted to see how i would deal with the client and if i had any idea
Perguntas de entrevista [1]
Pergunta 1
Internet now working on my machine, what steps should a take to troubleshoot?
