I interviewed for the Sales Agent role initially. The first stage was a friendly phone call. They got to know me a bit and told me all about the opportunities. When I came in for the interview people were instantly friendly and said hello to me. I was asked a series of questions. They also gave me a booklet about the company and the different roles to have a look through and they answered all of my questions that I had as well. They basically assessed me on my communication skills and how well I could use my initiative.