Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Macy's (Sandusky, OH) em set. de 2009
Entrevista
When I arrived I had to fill my application on the computer again. Then I had a 1:1 interview. The woman was very nice, looked through my resume and my application, and asked me the questions she had on a printed form. (I have little sales experience,and not in this line - I was officer in a bank - but it helped me answer the questions.) I had to explain what I would do with a customer, who arrives in the store. She also asked about my own experiences. The best customer service I've ever got or witnessed, an example when I helped out my coworker when he made a mistake with a client, and how would I react if a coworker tries to steal (of course, report immediately and get fired). I was told I will have to offer every customer Macy's card, and she was curious how I would do that. Then she asked me what department I would be interested in, and, when I was about t leave she wanted to know what perfume I use.
This interview was few days ago, I got a promise for a callback and a second interview, but it hasn't happened yet. I hope they call soon.
Perguntas de entrevista [4]
Pergunta 1
Best customer service I've ever experienced or witnessed
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
Fiz uma entrevista na empresa Macy's (Santa Barbara, CA).
Entrevista
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.
