It took about 3 months from the date of application to schedule an interview. The recruiter seemed overwhelmed and by the time I began working, the recruiter had left. There was a "panel" interview and it seemed to veer off topic regarding the actual job description and more of the atmosphere of the work environment.

Submitted resume by email. Received email from HR to come in for interview with a manager within a 2 day time span. Was interviewed by the manager and her assistant. I knew her assistant from working with her at another call center some years back.