Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela NEXT (Belfast, Irlanda do Norte) em nov. de 2021
Entrevista
Firstly it was a short phone Interview then an in person . Finally let onto the shop floor to see how you interact with customers then you get your offer.
Perguntas de entrevista [1]
Pergunta 1
How do you deal with difficult customers
How do you deal under pressure
Fiz uma entrevista na empresa NEXT (Belford, England).
Entrevista
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela NEXT (Havant, England) em abr. de 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
