Had a phone interview set up. Waited an hour past scheduled time but no one called. I then received an email saying how nice it was to talk to me (they didn’t) and next step to take which included personal information. I would have liked a first step, like an interview.

The interview process was straightforward, with only a few basic questions to confirm my eligibility to work in the United States and to verify my computer setup and internet connection. The only traditional interview question they asked was about a time I demonstrated empathy toward others, which they mentioned was a requirement from the contracting employer. The interviewer was assertive, emphasizing the importance of being fully committed to the role and ensuring I understood that the two-week training, which involves 40 hours per week, would be unpaid.