Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela OneGuard (Phoenix, AZ) em out. de 2012
Entrevista
interviewed three times. I sat with three people in different departments to get a feel for what kind of work environment and what goes on in day to day operations
O processo levou 2 semanas. Fui entrevistado pela OneGuard em jun. de 2014
Entrevista
I found the position on LinkedIn, submitted my resume and received a phone call from the hiring manager about a week later. She spoke with me on the phone for roughly an hour. The initial call was to gauge my personality and see if I would fit the team they were planning on placing me with. The hiring manager was very nice and answered all of my questions.
From there I was set up with a Skype interview (Corporate is in AZ and I live in TX) with both the hiring manager and assistant. The interview was not easy but not hard. They asked in depth questions from scenarios to opinions.
After the Skype interview, I spoke with the regional manager of the area I applied for. The RM discussed what to expect and set up a date for me to interview with the team (3 people) and the Vice President of the Texas area. The final interview took about 1.5-2 hrs and consisted of a question/ answer portion, a role play portion, and finally a presentation portion. What could have been a stressful event was made easy by the friendliness and comradery of the interviewers.
Perguntas de entrevista [1]
Pergunta 1
The role playing portion was a little difficult because I didn't know the answer. They had me pretend to answer the phone and talk to a customer who was upset about a specific situation. I then had to figure out how to handle the situation.
Candidatei-me online. Fui entrevistado pela OneGuard (Phoenix, AZ) em abr. de 2014
Entrevista
Found on craigslist. Sent over resume. Got call from hiring agent. Came in for interview then was interviewed by managers. Got call back a few days later to come in and start training.
Perguntas de entrevista [1]
Pergunta 1
What you would do if a customer starts insulting you.