After applying they gave me a call within 2 hours! He spoke with me about the position and incentives and was very honest. They have LOTS to offer!! The in person interview followed and was great! First they ask you scenario based questions and see how you answer. Then on to role play (just a script read through. It doesn't sound robotic at ALL!!) Then they basically make sure you know how to send an email, open files, use keyboard shortcuts, and have basic computer knowledge. Very simple test! Then on to the fun part! You shadow an gent on the floor and the guy I shadowed was amaaazziiiinnggg. Hearing the calls put the job into perspective PERFECTLY for me. Hearing the calls is cool. No seriously I'm excited to start!! If they contact you, accept the interview at least!