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      Penguin Random House

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      Buscas relacionadas: Avaliações da empresa Penguin Random House | Vagas da empresa Penguin Random House | Salários da empresa Penguin Random House | Benefícios da empresa Penguin Random House
      Entrevistas da empresa Penguin Random House Entrevistas do cargo de Customer Service Representative da empresa Penguin Random House Entrevista da empresa Penguin Random House


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      Entrevista para Customer Service Representative

      10 de mar. de 2019
      Funcionário(a) sigiloso(a)
      Westminster, MD
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Penguin Random House (Westminster, MD) em jun. de 2015

      Entrevista

      I applied online and as contacted by HR. At the time of my interview, I was taken into a room with both CS managers at the time. They asked me a lot of the standard interview questions and then had me write a description of my favorite book. I then had to participate in a mock call with a customer where one of the managers played the role of the customer.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a difficult situation you faced in your last position.
      1 resposta

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Penguin Random House

      Entrevista para Customer Service Representative

      23 de jul. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Westminster, MD
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Penguin Random House (Westminster, MD) em jun. de 2019

      Entrevista

      Interview Process was drawn out and long. Applied online, was contacted 2 weeks later to do a skills assessment. 2 weeks after the skills assessment was offered an interview. The interview was standard spoke with an hr rep about benefits first and then spoke with the customer service managers. Beware the redhead she’s a snake. Called to follow up for a month and was constantly told i was still being considered for a position. A month later i got a rejection letter. Overall waste of time, don’t wait a month to tell people you don’t want them.

      Perguntas de entrevista [1]

      Pergunta 1

      Name a time when you went about and beyond for a customer?
      Responder à pergunta

      Entrevista para Customer Service Representative

      6 de mar. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa

      Candidatura

      Fiz uma entrevista na empresa Penguin Random House .

      Entrevista

      I quickly got called to an interview. My first meeting was with Human Resources. Asked very general questions. Seemed very friendly and professional. Next HR escorted me to a meeting room with two of the managers I’d potentially be working with. Look out for the redhead. She sets the tone for the entire interview. Mean Girls vibe for sure.

      Perguntas de entrevista [3]

      Pergunta 1

      Why do you see yourself working for this company?
      Responder à pergunta

      Pergunta 2

      Describe a difficult situation you’ve dealt with and how you handled it.
      Responder à pergunta

      Pergunta 3

      What is your worst quality?
      Responder à pergunta
      1

      Entrevista para Customer Service Representative

      28 de out. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Westminster, MD
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Penguin Random House (Westminster, MD) em out. de 2018

      Entrevista

      Had the interview after being recommended by another department. I had interviewed with the DMS department a month prior. I was told it was a great recommendation. I thought the interview went well. They were all very kind. I heard under 2 weeks later by email that I was not fit for the job that I have 7 years experience in.

      Perguntas de entrevista [1]

      Pergunta 1

      What would you say is your greatest weakness?
      Responder à pergunta

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