After applying through their website, I received an e-mail a month later to complete their online assessment. They give you two hours to complete this assessment and I found myself having completed it after 15-20 minutes. I received another e-mail stating that I had passed and to expect a recruiter to either e-mail or call me to set up a phone interview. A week after that e-mail, another e-mail was sent and asked me to schedule a date/time for the phone interview. When I checked into their scheduling, only one to two times were available and both times were while I was at work (9-10 am, or 10-11 am). My personal preference is not to schedule phone interviews while I'm at work. Call me old fashioned or whatever you will, but interviewing for a new job while at work shows a complete lack of respect for your current employer and is wholly unprofessional. I wasn't going to do it, and I was hopeful that Progressive would understand and offer me a solution. I e-mailed their recruiter via a link in the e-mail, and explained that the available times for an interview fell during times I was at work. A day later, I received a phone call asking me to contact a recruiter at a provided number to schedule a time for the phone interview. I was planning on calling them back once I returned home, but received another call from the recruiter later in the day, asking why I hadn't returned their call. I was still at work! The recruiter, in possibly the rudest tone I've ever heard from an HR "professional", stated that they hardly ever accommodated people requesting early evening phone interviews. My mistake for thinking they were actually interested in talking with me. Why companies insist on having people on the east coast conduct the phone interviews is beyond me. Are there no capable recruiters on the west coast (where I live) able to conduct these phone interviews? I work from 5 am - 2:30 pm PST, and you just know those recruiters are working from 9 am - 5 pm EST. So yeah, I guess no time they offered would have worked for me. However, I was not going to take an interview while at work, it was too short notice to take any time off, and considering the recruiter's tone in the second voice mail, I'm glad I didn't waste my time with Progressive. I withdrew my application immediately upon returning home.