Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Progressive Insurance (Mayfield, OH) em dez. de 2014
Entrevista
Start off saying that I applied 9 time over a period of time. Finally I received an online assessment. That took me about a half hour to complete. After that I then received an email requesting a phone interview. The phone took about an hour. I then received an email about a background check. Shortly after a woman called to set up a face to face interview. The face to face interview lasted a little longer than three hours. I had two separate interviews as well as shadowed a call center rep. I then received a phone call about a week later to inform me I was being offered the position.
Perguntas de entrevista [1]
Pergunta 1
Customers don't always know what they want or are looking for, name a time you helped a customer find exactly what they were looking for.
Candidatei-me online. Fiz uma entrevista na empresa Progressive Insurance.
Entrevista
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Fiz uma entrevista na empresa Progressive Insurance (Providence, RI).
Entrevista
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you were able to de-escalate a customer.
Fiz uma entrevista na empresa Progressive Insurance.
Entrevista
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).
