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      Project Expedition

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      Buscas relacionadas: Avaliações da empresa Project Expedition | Vagas da empresa Project Expedition | Salários da empresa Project Expedition | Benefícios da empresa Project Expedition
      Entrevistas da empresa Project ExpeditionEntrevistas do cargo de Front Line Customer Service Representative da empresa Project ExpeditionEntrevista da empresa Project Expedition


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      Entrevista para Front Line Customer Service Representative

      12 de jun. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa

      Outras avaliações de entrevista de vagas de Front Line Customer Service Representative da empresa Project Expedition

      Entrevista para Front Line Customer Service Representative

      8 de mar. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Londres, Inglaterra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela Project Expedition em mai. de 2024

      Entrevista

      Its a long process. On top of them rescheduling twice. The first interview with HR and another employee was lovely. They were both super nice and everything aligned. Cant say the same for the second interview with the owners. A lot of "um" and "uh" and didn't seem to know what questions to ask. One guy was completely off putting. Never said a word, not even a hello. Just sat there with a sour look on his face the whole time. Kind of glad I didn't get an offer, having a boss like that is draining. The second interview is completely redundant in my opinion. They need to trust their HR person.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us about the role
      Responder à pergunta
      2
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      O processo levou 6 semanas. Fui entrevistado pela Project Expedition (Londres, Inglaterra) em jan. de 2025

      Entrevista

      Apparently being over qualified isn’t a good thing when you’re applying for customer service position lol. Let alone that it took 4 weeks with 4 interview processes. I felt like I was being interviewed for a CEO position. It was a very weird experience and I wouldn’t recommend it unless you like answering questions like a robot. Waste of time and effort. Also, the CEO could show more enthusiasm towards people whilst doing interviews. Let alone that, do not waste peoples time making them wait. ALSO, it’s just a customer service job, don’t interview people 3 times to ask the same questions and then expect them to be over the moon for the last interview, to then ask the same questions and expect the same energy? Overall a weird process.

      Perguntas de entrevista [1]

      Pergunta 1

      What do you enjoy about customer service and what do we do? Also, you have to answer it with enthusiasm otherwise you wouldn’t be considered lol.
      Responder à pergunta
      1

      Entrevista para Front Line Customer Service Representative

      15 de abr. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Project Expedition em abr. de 2024

      Entrevista

      I had a prerecorded interview initially, followed by a meeting with two members of the team. There was supposed to be a final meeting with the co-founders. While I believed the interview with the team members went well, I received a rejection the next day. I asked for feedback but was completely ghosted, which was shocking because they had communicated with me effectively up to that point. Ghosting is disrespectful to candidates, even if they did not move forward.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you had to deal with a disgruntled customer and what was the outcome?
      Responder à pergunta
      1
      avatar
      Resposta da empresa Project Expedition
      2y
      We appreciate you taking the time to talk to us about your experience. We deeply regret the dissatisfaction you had throughout the recruitment procedure. We value your opinions and will use them to further enhance the applicant experience. We sincerely apologize for any miscommunication or appearance of disrespect. Our goal is never to make candidates feel unappreciated or abandoned. We recognize the value of giving prompt, helpful feedback. During our hiring season, we do receive a large number of applications and conduct a large number of interviews, which occasionally makes it difficult to offer personalized responses promptly. This does not, however, justify the lack of communication you encountered, and we are committed to streamlining our procedures to guarantee that each candidate receives the deference and attention they are due. Your feedback is crucial to our development, and we promise to make sure that going forward, the procedure is more courteous and open.